SUPPORT PAGE

This is your one-stop location for product manuals, software downloads and developer tools. An archive section provides information for discontinued products.
Image Gallery is provided to download quality images on current products. The photos are organized by product line. Feel free to browse the selections and view the many images of our products.
You are welcome to download any of them for use in the media, on a web site, or in a promotional brochure.

DOWN LOAD AREA

ARCHIVE

REPAIR INFORMATION

If your AOR products experiences any problem, you can send it in to us for repair. There are two kinds of repair service we can provide.


To comply current FCC regulations, we will not repair any receivers bought from outside the US (thus Cellular frequencies unblocked). In case of repair, please contact the seller for assistance.

Warranty Repair

AOR will repair or exchange parts for your AOR products FREE of charge in the U.S.A. in the event of a defect in materials or workmanship.

Parts ---New or comparable rebuilt parts in exchange for defective parts for one calendar year(Note: The TDF-370 comes with 180 days warranty.) from the date of original purchase of new equipment.
Labor ---FREE of charge for one calendar year(Note: The TDF-370 comes with 180 days warranty.) from the date of original purchase of new equipment.

No R/A (return authorization) number required for warranty repair.
We will return your AOR products via normal ground transport to the original shipping party. This warranty covers failures due to defects in materials or workmanship that occurs during normal use. It does not cover failures due to damage that occurs in shipment or failures which are caused by unauthorized services, modifications, or other maintenance not supplied by AOR. Also, any failures that result from accident, misuse, abuse, neglect, misapplication, alteration, faulty installation, or damaging environments will result in voiding warranty.

Out of Warranty Repair

When your AOR products warranty period has expired, and need to repair, AOR will provide an out of warranty repair services. No R/A (return authorization) number required. We will provide you an estimate along with payment information. There is a $20 of estimate fee that can be applied to the total repair fee when you approve it. We accept VISA, MASTERCARD, Personal check, or Moneyorder (make it payable to: AOR U.S.A., INC.) We will return your AOR products via normal ground transport to original shipping party.


AOR U.S.A., INC.
20655 S. Western Ave., Suite 112
Torrance, CA 90501
USA
Phone: 310-787-8615
Fax: 310-787-8619
Tech support e-mail